Exchanges and Returns Policy

Exchange Terms

• Please check your order and products immediately upon delivery in front of the delivery agent.
• If you are not satisfied or if there’s an error with your order, you can return the product directly to the delivery agent.
• If an error in your order is found and the product is not returned immediately, please contact us within 4 days of receiving the order.

Eligible Products for Exchange:

• Products must be unused and in their original condition.
• Products must be in their original packaging with all attached tags.

Products Not Eligible for Exchange or Return

• Customized or personalized products.
• Products purchased during sales or promotional offers.

How to Request an Exchange or Return

1- Fill out the Exchange and Return Request Form https://riqataccessorie.com/contact-us/

3- Wait for a confirmation email with further instructions

2- Include all necessary details, such as your order number and reason for the request

Shipping and Handling Fees

• Customers are responsible for return shipping costs if the product was not returned directly to the delivery agent upon receipt.
• In cases where the error is from our side, we will cover the shipping cost of the replacement product.

Contact Us

If you have any questions about our exchange and return policy, feel free to contact us via:

Email Address riqataccessoriesgmail-com

WhatsApp Number : +212 600-631404

Link to Contact Form : https://riqataccessorie.com/contact-us/